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I was bummed when I could not get a remote start from my dealership. They told me about Automotive Options in New Washington. I checked them out and found they were a Pro dealer. Let me tell you that's an understatement. I don't know what requirements they need to be in order to be a PRO dealer but either way, I was impressed. He came right to me and within an hour was gone. This remote start has been 100% legit with zero issues since it's been installed a few years ago. I use to be a Directed Electronics fan but the last 2 I had always seemed like I had to go back to the store for them to fix or tweak something and of course they'd charge me.